I basically knew what I wanted and customer service didn’t put any extra pressure on ‘upselling’ or trying to get me to spend more than I had planned. Met my financial requirements pretty easily and offered me a very reasonable trade in value. Answered questions quickly by text and phone and wrapped everything up in a very timely manner. Would definitely recommend to anybody looking for a low pressure and helpful environment. Thanks guys!
I can’t thank Steeltown Motors enough for the excellent customer service in the purchase of my first SUV. I was very hesitant, considering I’ve never purchased a vehicle before, and I’ve only dealt with a lease. I had many questions and concerns, and I wanted to get the perfect car for everyday needs and adventures. Jaime was so helpful in answering all my questions and concerns and even helped me stay within my budget. He listened to everything I was looking for and found a few more featu… Read more
Over the past dozen or so years I’ve purchased two vehicles from Steeltown Motors. The guys there provided excellent service for both purchases. The loan setup was quick and easy, and essentially all I had to do was just sign the papers and take the keys. Thanks guys!
Went to just look for trucks, and Jamie met me outside, he was fantastic help right off the bat, odds of me buying a vehicle off him are very high, fantastic service.
Not living locally Steeltown Motors, advertisement on AutoTRADER caught my attention. An email inquiry led to a lot of very positive correspondence and eventually my purchase. Thanks James, Paul and John who called to be sure I was satisfied. Arrangements were made to be picked up at the airport Thursday at 2pm and by 3:30 I had my New car, checked into a hotel and visiting old Friends. Born and raised in Sault Ste. Marie I returned after 40 + years to buy my car. Steeltown Motors closed the 800… Read more
Thank you Steeltown Motors. I love my new car and my first car buying experiencing was exciting and enjoyable. They were not only helpful and knowledgeable but they didn’t rush me into making a decision. Definitely a 10/10 from me
Once again Steeltown motors went above and beyond to help my family into our dream vehicle! We love dealing there as John and Paul will do everything they can to get you the best deal at the lowest price. The honesty and quick work made buying an suv from them a no brainer. I went in on Monday, and I was in my basically brand new vehicle Friday afternoon. Can’t thank you guys enough for all the work you put in to helping our family!
Dear Jamie, we are enjoying our new car. Thank you so much for your help. We sure appreciate not having to deal with a high pressure salesperson. You were a ray of sunshine!
Speedy at making the process of buying a used / like new car, easy. Interestingly enough they don’t bull you into making purchases or getting excited over a purchase you may not qualify for.
Where do I start? The staff at Steeltown motors are absolutely amazing. 5 Star Service for sure. The finance dept. , Paul specifically was awesome, extremely professional, easy to work with and an absolute great person. They worked at getting me into a vehicle with the terms I wanted and specifics I requested. The owner Johnny was also attentive, easy to work with and was by my side during the process and very informative when I had ANY question. I highly highly recommend you go see the team … Read more
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